Problems playing videos on PC/MAC Problems playing videos on PC/MAC

Problems playing videos on PC/MAC

Adrianna Adrianna

If you are experiencing problems with playback on your computer the following point could potentially be the cause:

  • Your computer is not fast enough to play the videos (Especially 4K videos requires a fast computer)
    Solution: Use a lower resolution for recording, for example, 1080p. Or use a more powerful computer to play your videos.

  • The media player you are using does not support the video files.
    Solution: We recommend using a VLC player or Quicktime.

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