Problems playing videos on PC/MAC

If you are experiencing problems with playback on your computer the following point could potentially be the cause:

• Your computer is not fast enough to play the videos (Especially 4K videos requires a fast computer)
  Solution: Use a lower resolution for recording, for example, 1080p. Or use a more powerful computer to play your videos.
  
  
• The media player you are using does not support the video files.
  Solution: We recommend using a VLC player or Quicktime.