NOTE: The quality and speed of the sd card are absolutely crucial.
To see a list of recommended SD-cards see this article.
If you are having troubles with the camera not saving your footage, it is important to:
- Confirm that you use the correct SD card (see above article)
- The SD card is formatted from time to time (approx. every 3rd time it’s cleared). You can find instructions here (link for SD card format)
- You have the most recent firmware (link to update)
In case the camera still does not save footage, please perform the hard firmware re-install (link to instruction)
If you continue to have any trouble, you can contact us here.