Videos not saving on the SD card

NOTE: The quality and speed of the sd card are absolutely crucial. 

To see a list of recommended SD-cards see this article.

If you are having troubles with the camera not saving your footage, it is important to: 

1. Confirm that you use the correct SD card (see above article)
2. The SD card is formatted from time to time (approx. every 3rd time it’s cleared). You can find instructions here (link for SD card format)
3. You have the most recent firmware (link to update)

In case the camera still does not save footage, please perform the hard firmware re-install (link to instruction)

If you continue to have any trouble, you can contact us here.